Embodied Labs

An online training platform educating caregivers through immersive experiences.

Embodied Labs is a start-up that pioneered the use of VR for healthcare training. When Covid prevented users from learning on-site and in-headset, Embodied Labs turned to Relay to help translate their product to the web.

Challenge

The original Embodied Labs product was VR-based. It required trainees to use a VR headset, and was most commonly used on-site at their employer. When the pandemic hit, customers were reticent to bring employees on-site or share headsets, and usage dropped off. Relay was tasked with helping bring the product to the web, enabling users to access the educational content remotely via their browser.

Outcome

  • Created an online platform to house and distribute Embodied Labs content to customers without a VR headset
  • Provided a web-based GUI for integration with the Windows VR application, allowing for a consistent cross-device user experience, and speeding up the time-to-deployment for new native application features
  • Iterated through features with the product team to reduce onboarding friction and ease the the login process, including SSO support and custom login features
  • Shipped new features regularly to support the sales team and new customer needs
  • Supported the product team’s efforts to develop a product strategy for the web-based product offering

Services

  • UX/UI design
  • Full-stack web development
  • Content management system development
  • API development
  • Product strategy

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